LDI Integrated Pharmacy Services
  • 30-Oct-2017 to 29-Dec-2017 (CST)
  • Sales
  • St. Louis, MO, USA
  • Full Time

Location: St. Louis, MO/Chicago, IL


About Us:

LDI Integrated Pharmacy Services is a St. Louis, Missouri-based, independently owned and operated company offering integrated pharmacy services ranging from pharmacy benefit management to Mail order and specialty pharmacies. We are a growing company, and looking for talented, innovative and diverse thinkers to grow with us.



LDI integrated pharmacy services is seeking an Associate Account Manager to join our Account Management team. The Associate Account Manager is responsible for working with the Account Management team and for the day-to-day client support activities, delivery of core services for LDI's PBM clients including managing and resolving routine to complex requests related to our clients' benefit plans, setting up new clients, seeking opportunities to enhance client savings and services. The primary goals of account management is to provide excellent customer service, client retention while maximizing client savings and LDI profitability.



  • Maintain a high level of client satisfaction, service and professionalism through phone, email and in person communication
  • Ensure accuracy of work and timeliness of response in all work duties
  • Research and resolve Client / Member issues
  • Organize and package Monthly Reports
  • Handle EGWP transactional processes
  • Ensure eligibility and accumulators are accurate
  • Attend occasional Health / Benefit Fairs and Vaccination Events
  • Support and promote best practices that will enhance client service
  • Produce monthly/quarterly reports with accuracy and efficiency and understands how to interpret data and disseminate accurately to the client
  • Successfully manage client implementations
  • Stay updated on industry trends and regulations and ensures compliance with HIPAA and PHI regulations
  • Be able to travel up to 10% of the time. Travel may require, but is not limited to, flights, overnight stays, local travel, travel on short notice, and other travel deemed necessary by the company.



  • HS diploma/GED required
  • Bachelor's degree preferred
  • Two to three years progressive experience working in account management, healthcare solutions, prescription benefit management, insurance benefits and/or pharmacy claims administration
  • Excellent knowledge of Prescription Benefit Management (PBM) industry preferred
  • Extraordinary verbal and written communication skills
  • The ability to work in a fast-paced environment
  • Attention to detail and the ability to multi-task
  • Skilled in the use of Microsoft applications (Word, Excel and Outlook)


Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work in an office environment using a computer and/or phone for up to 8 hours a day.



  • Health, Dental, Vision, Voluntary Life Insurance, Flex Spending
  • Company Paid Group Term Life Insurance and Short and Long Term Disability
  • 401(k) Retirement Account with Company Match
  • Paid Time Off & Paid Holidays


Pre-employment drug screen and background check required.


LDI Integrated Pharmacy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

LDI Integrated Pharmacy Services
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